Remotely Control Somebody’s Desktop the Easy Way

We have all gotten the call or request from a friend or family member to help them get their computer working correctly. Rather than try and talk the non-tech savvy through what they need to do, wouldn’t it be easier if you could remotely connect to their computer and fix it yourself?

There are several options such as TinyVNC, but most require technical knowledge and can be difficult to setup. There has to be an easier way! There is, and it’s called CrossLoop. CrossLoop is free screen sharing software that is extremely easy to use and very secure.

It is Real Simple

Both computers must download and install the CrossLoop software from the CrossLoop web site. Once installed you tell the person you are trying to help to open the CrossLoop program and select the Host tab. They will then need to give you the access code that is generated for encryption and click the Connect button.

CrossLoopHost

On your computer click on the Join tab and type in the access code you were given and click on the Connect button.

Cross Loop To Remotely Control a Computer

They will get a dialog box asking them if they want you to control their computer. Tell them to click on the YES button.

CrossLoopConnect

The first time you run CrossLoop you will need to click on the Unblock button unless it has already been installed and configured.

CrossLoopSecurity

Now you are in control of their desktop and you can fix whatever problem they are having.

CrossLoopDesktop

See, it IS that easy! CrossLoop has configuration options that will allow you to tweak the connection. You can also transfer files from one computer to another.

You will be asked to create a CrossLoop account, but this is not needed to use the software. CrossLoop has a marketplace when others offer their services.

For more information visit the CrossLoop web site. You will find a short animated video and a Getting Started Guide to help you.

Comments

  1. This is also good.
    The software works well, Ammyy Admin doesn’t require installation or specific config, works behind gateways NAT as well as within one LAN.